Any business, regardless of its industry, should have an operations manual that all employees should be following in order for the company to function properly. However, writing an operations manual isn’t easy because there are a lot of factors that you need to pay attention to. A well-written operations manual should cover all aspects of the business as well as various situations that may arise in the workplace and how to deal with them. If you need help with building a comprehensive manual, you should consider hiring a professional writing company. Fortunately, you don’t have to look far for one because this is what our business is all about.
Tips in Writing an Operations Manual
Create an Outline. Before you write an operations manual, you need to put together all the SOPs or standard operating procedures that you use in your business. The outline will help put everything in order so that you won’t miss anything during the writing phase.
Write the Intro. Give your readers a brief outline on what the manual is all about, what they can get out of it, and how to read the manual.
Write the First Task. Follow your outline by writing the first task and the steps needed to accomplish it. Each step should be written accurately and concisely so that your readers will understand them easily. Do the same for each task included in your outline.
Have Someone Review Your Work. Let someone else read the manual writing for feedback. Include those who will be using the manual to get their point of view.
Edit. Use the feedback you have gathered when you start revising and editing the operations manual. This is very important to edit your manual to the best version because without any comment from the other side it can be hard for understanding.
Bind the Contents for Distribution. Once all revisions have been made, make several copies of the manual, bind the SOPs, and distribute to anyone who needs it.
Steps in Writing an Operations Manual
Like most technical manuals, writing an operations manual can be hard especially getting started in the creation of the document. The use of an operations manual is to guide and help new hires during the hiring process as well as establish firm guidelines for existing employees to follow. It ensures employees are operating correctly, which will help your business in running smoothly.
The operations procedure manual is a detailed document which explains and goes into the finer details of the operational runnings of the business. If you want to know how to write a standard operating procedure manual, then you must also understand what should be included and how to correctly format and structure the operations manual. When written and created in the right way, the operations manual should be easy to navigate and read and should include all of the daily, weekly and monthly operations on how to operate the business.
Be sure to have an initial clear idea on what to include when you are deciding how to write a SOP manual. The important information you should add to the operations manual are:
- Company hierarchy/Organisational chart
- Emergency contact details
- Job description
- Business processes and procedures
- General password list
- Disaster management plan
- Contact details for suppliers, staff, business bank etc.
The manual can either be a hard copy such as a printed out booklet, or it can be digitalized and stored online.
Now that you have a good idea on what should be included, the next step is to plan the layout of the manual. This is an important step to include when you are writing a good operations manual because it has to be a document that should be easy to navigate through for your staff to effortlessly use.
- Segregate the operations manual into a section that relates to each department in the business. This can help your staff easily find the information relating to them. You can then write a contents table that clearly lists the different sections and subsections.
Have the same writing style and format regardless of the author. This will make the operations manual flow and will come across as more professional. Make sure no duplicate copies are made by using either an online word processing software which reduces the risk of duplicate manuals being created when more than one person is editing and making updates.
Don’t forget to use a different number in each section, in addition to the page numbers. As an example, on page 3 of section 5, you would number it as ‘5.3’. This allows you to make edits and add additional sections and paragraphs easier without having to entirely change and reprint the whole document every time something is added in or changed.
The next step is to proofread the document thoroughly and get a second person to read through and point out any changes that need to be made. Now all the hard work is done! You can print and digitalize the operations manual and distribute to all employees. Remember to save a final copy of the operations manual in the public server so everyone can access it. It is also highly important to keep a physical copy in each and every department somewhere easily accessible, you can pin it on the wall of each department. Stress the importance of the manual and ask employees to keep a copy with them at all times on their desktop and a physical copy on their desk.
How to Write a SOP Manual Our Way
For those who are wondering how to write a standard operating procedure manual but don’t have the time to make one, leave the task to our writers. Our team of talented writers is capable of building operations manual from scratch. What’s more, we can help with writing a procedure manual. All that we will require from you are the details pertaining to the running of your departments including other pertinent information that your employees need to know. Once you have given us the information that we need, we can then create a draft of your manual which you can review for feedback. We’ll make sure that your operations manual will meet your needs and delivered within the given time frame.
Hire Professional Writers
If writing an operations manual is too difficult or too tedious for you to do because you still have other tasks to accomplish for your business, let us help you out. We have several manual writers on board our team who are highly skilled in developing a various operations manual for different companies no matter what niche you are in. All that you have to do is send your order to us, pay the fee, and we’ll start working on it for you.